Privacy and Data Policy

This Privacy Policy explains how MarathonBet collects, uses, stores and protects the personal information we receive from users. We value your privacy and set out what data we collect when you use our online casino, sportsbook and related services, how that data is used, who it may be shared with and how you can manage your information.

Types of data we collect

Personal data

When you register an account we collect information that identifies you, such as your name, date of birth, email address, phone number and postal address. We also collect identity documents and proof of address for verification and anti-money laundering checks where required.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, language settings and location data where permitted. This helps us deliver the site and detect fraud or unauthorised access.

Transactional data

We record account activity and transactional details such as deposits, withdrawals, bets placed, game play history and support interactions. Payment method details are stored as needed for processing transactions, typically via secure third-party payment providers.

How we use your information

We use personal data to create and manage your account, process deposits and withdrawals, verify identity, run fraud prevention and comply with legal obligations. Transactional and behavioural data help us manage bets and gaming activity, resolve disputes and maintain account security.

With your consent we may use contact details for marketing communications and promotional offers. You can withdraw consent or update marketing preferences at any time in your account settings or by contacting support.

Data protection practices

We apply reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure or alteration. These measures include encryption in transit, access controls, secure storage and regular security reviews. Staff access to personal data is limited to those who need it to perform their role.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember your preferences, provide analytics and personalise content. Some cookies are essential for account functionality; others are used to measure performance or support advertising. You can manage cookie settings through your browser or in the site cookie settings panel.

User rights

You have the right to request access to personal information we hold about you, ask for corrections, request deletion where applicable, and object to or restrict certain processing. You may also request a portable copy of your data. Some requests may be limited by legal or regulatory obligations, for example records we must retain for compliance.

Access, correction and deletion

To access, update or delete your information log into your account or contact us at [email protected]. We will verify your identity before fulfilling requests to protect your account and other users. Requests are handled in line with our internal processes and any applicable legal requirements.

Information sharing and third parties

We may share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification, fraud prevention, hosting and analytics. We may also disclose information when required by law or to protect our rights. Third parties acting on our behalf are contractually bound to protect your data.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Material updates will be posted on the site and, where appropriate, communicated to account holders. Continued use of our services after changes means you accept the revised policy.