At MarathonBet we are committed to safer gambling and putting player safety first. We want every customer to enjoy their time with us while staying in control. This page explains the principles we follow, the tools you can use to manage play, signs of risky behaviour, and where to get professional help if you need it.
We promote responsible play by offering clear account controls, practical limits, and straightforward guidance. We respect your right to set boundaries, expect honesty in account information, and reserve the right to act when behaviour suggests risk to a player’s wellbeing or finances. Our goal is to make control tools easy to find and use.
You can set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately or after a short processing delay depending on the tool, and can be reduced at any time. Increasing a limit usually requires a cooling-off period to prevent impulsive changes.
Loss limits let you cap net losses over a chosen period. You can also set maximum stakes per bet or per session to reduce short-term exposure. These settings apply across eligible products and are designed to support steady, controlled play.
Use session time limits or regular reality checks to remind yourself how long you’ve been playing. You can opt into automatic pop-ups or email summaries that show recent activity and balances so you can make informed choices about continuing to play.
If you need a break, choose a short time-out or a longer self-exclusion directly from your account. Self-exclusion blocks access to your account for the period you select and can be extended if required. If you request account closure, we will guide you through next steps and any verification needed.
Watch for patterns such as chasing losses, betting larger amounts than usual, borrowing to play, hiding gambling activity, or neglecting work and relationships. If you notice these changes in your own behaviour or a friend’s, consider using the control tools or seeking advice.
Set realistic limits before you start, stick to a budget, take regular breaks, and treat gambling as entertainment rather than a way to make money. Keep payment details secure and review your activity history regularly to monitor spending patterns. If you share an account or device, use personal passwords and secure logins.
We encourage anyone who is worried about gambling to seek support. In some markets we include links to organisations such as GamCare and GAMSTOP and to national problem-gambling services. If you prefer direct help from our team, contact customer support and we will explain available tools, temporary restrictions, and next steps to get further assistance.
At Marathon Bet we take responsible gambling seriously. If you have questions about the tools on this page or need help putting controls in place, please contact our support team through your account.
