Get in touch with our team
Need help? Our support team at MarathonBet is ready to assist with account-related questions, deposits and withdrawals, payment methods, bonus balance queries, or issues with free spins and live betting. We also handle technical concerns and general feedback. Contact us through live chat, email or phone for quick, practical help. For verification or payment enquiries have your ID and transaction details ready to speed up the process.
| Department | Contact |
|---|---|
| Customer support | [email protected] Live chat: 24/7 |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 416 732 8941 |
| Working hours | Mon-Fri, 09:00-18:00 ET |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or any situation that needs documents or explanations. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID, screenshots and a brief timeline helps us resolve issues faster and avoids unnecessary delays.
Contact Form
Response Time
Our support team typically responds within one business day. Simple questions via live chat or email are usually handled the same day, while more complex issues - for example account verification, payment investigations, or security checks - may require additional time to review. We’ll keep you updated on progress and aim to resolve detailed cases as quickly as possible.
Feedback
We welcome your feedback, suggestions and ideas to improve the site. Tell us what works, what doesn’t, or which features you’d like to see next. All messages are reviewed carefully by our team and used to refine the service, fix issues and improve the user experience. Your input helps us prioritize updates and keep the site clear and easy to use.